Jason has always strived to deliver the best customer experience in our industry and to add to the proof we provide and industry leading service we became Clean Energy Council Appoved Retailers to compliment Jason's Clean Energy Council Accredited Installer licence. Further to that, were amoungst the first to be approved to the SA Governments Home Battery Scheme and able to offer you huge subsidies on various Battery Energy Storage Systems.
Our Guarantee to You
- Your job will commence on the mutually agreed date guaranteed or we will give you two Adult Gold Class movie tickets if we are late getting started (weather permitting).
- Your work site will be left tidy and safe. If you are unhappy in any way about the condition of your site, we will call you within 24 hours to arrange a mutual time to remedy the problem – guaranteed!
- You will be kept posted about any problems, issues or unforeseen circumstances that arise during the work. We understand that sometimes things don’t go to plan and we are 100% committed to great communication and providing you with solutions rather than excuses or worse still silence.
- We don’t use contractors! One of the biggest issues we hear consumer affairs receive is poor workmanship, contractors don’t care for their customer’s customer; you are our customer, so we do everything in house and you are more likely to recommend us!
- We are a family owned company that is big enough to be flexible yet small enough to still care. We hold also an SA Security Licence, your data is safe with us!
- All your costing, variation and invoice details will be delivered in timely manner, so you can keep track of the project budget. No nasty surprises!
- Your peace of mind from our FIVE year extended maintenance guarantee where we will fix any problem that arises due to our work, free of charge because we stand behind the work we do.
- As Solarspot is a member of the National Electronic Communication Association (NECA) and a CEC Approved Retailer, you are automatically covered against substandard work by a 5 year whole system warranty.
- Your project will be given our utmost care and attention. We do not cut costs by cutting corners. Solarspot puts quality workmanship, timeliness and good communication first.
‘Our honesty and trust has stood the test of time’